For those of you who are even remotely interested in how people work - their actions and reactions to situations, other people, relationships, why they make the choices they do and how things happen in a people-orientated world - and how scientific theory relates to these matters....and whether the choices they make and the actions they take are under their control or not....I suggest you read this book. Written by Malcom Gladwell, Author of 'The Tipping Point'. It's very good indeed. It's written in an nice uncomplicated way so even blonde girls can understand it!!!!