Tuesday, 17 July 2007

Why don't they tell you the simple stuff?

Yesterday I was printing some Photographs. I couldn't get the colours right. My printer kept darkenng everything down too much - strange but true. After 4 hours of wailing and gnashing of teeth I discovered a setting in my printer control where you can change the ink mix from RBG to CMY (that's red blue and green, to cyan, magenta, yellow). I found it by accident - and I was really annoyed because nowhere on Hewlett Packard's website, or Apple's for that matter did it mention this feature. They tell you all bout 'colour synching' and other complicated stuff but they never mention the simple bits. Am I supposed to know this stuff without being told? I nearly went out and spent £100 on a new Photo printer because my frustration was so immense. Anyway, now I've fixed it and all is okay again. (but I'm still a tad narked)

2 comments:

  1. The reason such things like the differences between RGB and CMY are not discussed in manuals are because they are so bloody complex. It's actually not just flicking a switch and if they started putting it in the manual it would cause a large amount of support issues to be raised when people start messing around with it.

    I have an HP printer and if you use the supplied software it sorts all that stuff out for you depending on what you are wanting to print. You can override it of course.

    ReplyDelete
  2. The reason such things like the differences between RGB and CMY are not discussed in manuals are because they are so bloody complex. It's actually not just flicking a switch and if they started putting it in the manual it would cause a large amount of support issues to be raised when people start messing around with it.

    I have an HP printer and if you use the supplied software it sorts all that stuff out for you depending on what you are wanting to print. You can override it of course.

    ReplyDelete